As some of you know, I spent this past weekend moving to a new place in uptown Harrisburg. The move went well except in one, glaring, circle-it-with-a-red-marker area.
The previous tenant never disconnected his or her telecom utilities. Both Comcast and Verizon.
When I discovered this, it didn’t seem like a big deal to me. Comcast or Verizon could simply cut the service off for the old tenant and hook it up in my name. That’s how I thought it worked. I was wrong. So very wrong.
Service reps from both Comcast and Verizon told me that I have to wait for the previous tenant to cancel their service or have it disconnected if the bill is unpaid.
I suppose the reasoning behind this is to ensure that I’m not the same person trying to establish new service while escaping the older bill. However, if they’d send someone out here, they’d very plainly see that I’m a totally different person. I look different. I have a different name. I have a lease that I signed at the end of October. And, probably the most damning evidence–I DON’T HAVE ANY TELEVISION OR INTERNET ACCESS.
So here’s the deal. I need cable and I need the Internet. I’m missing football and tethering my Android phone isn’t going to cut it much longer. For television, Comcast is pushing me dangerously close to cutting a deal with DirecTV or DISH. For the Internet… well, I’m screwed. That’s what happens when two companies own the area.
If a rep from either company could come and cut the old tenant’s service off, it would be much appreciated.